At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at www.dinsmore.com.
Dinsmore is seeking a Systems Administrator at our Cincinnati, OH location. This is not a remote position. We do not offer sponsorship.
The Systems Administrator position is to provide technical support for the management and maintenance of the software and hardware infrastructure of the firm’s computer network systems. Monitor, maintain, analyze, troubleshoot, and repair server hardware and software. This position actively participates in the Disaster Recovery/Business Continuity initiatives to ensure critical data and email is available according to internal SLA. This position will be responsible for creation and management of Active Directory accounts and managing the data for incoming and outgoing Attorneys. The position also provides support for all firm servers, blade centers, storage, and installed software, including Operating Systems. Document, maintain, upgrade, or replace hardware and software systems according to the firm's policies and procedures. Facilitate escalation of problems, issues, and requests to other IT Department roles as necessary. Participate in and contribute to various IT Department projects and initiatives. Maintain positive contact with attorneys, staff, and clients and observe confidentiality in all firm and client matters.
Responsibilities
- Participate in monitoring of all computer infrastructure systems to ensure maximum up time
- Responsible for ensuring AD user accounts are consistently created and maintained through the new hire and user termination process
- Support for onboarding and off boarding process including setup and termination of accounts
- Responsible for export and ingestion of data and email for incoming and leaving attorneys; this includes obtaining the necessary approvals and delivery according to firm policies
- Support and maintenance of the firm’s email infrastructure
- Troubleshoot problems associated with any server hardware, software, peripherals, and network connectivity; determine necessary repair, modifications, and testing of such system.
- Performs server installations, upgrades, and migrations; perform system setup procedures on; perform configuration changes and software installs
- Escalate problems to proper channels to ensure corrective action is taken to achieve maximum results in minimal time
- Continually seek methods to maintain and modify appropriate security measures as needed for the firm
- Ensure physical inventory and configuration documentation of servers, storage, network devices, and related equipment is accurate and continually updated
- Create and modify VB and Powershell scripts for both AD and Exchange
- Actively monitor server and Exchange performance
- Administer third party products that integrate and/or are part of the overall toolset used in areas of responsibility
- Participate in ongoing monthly patch maintenance and serve upgrades
- Demonstrate teamwork by engaging in discussions with co-workers and promote a team environment where co-workers can collaborate to provide effective problem-resolution
- Demonstrate initiative by contributing new ideas, being self-motivated, and obtaining/maintaining a working knowledge of relevant areas
- Stay current on technological trends and make recommendations appropriate to the firm’s environment and business requirements
- Demonstrate organizational skills and effective use of time; plan and prioritize daily work and managing time to ensure work is timely and efficiently completed
- Maintain updated documentation of all systems in written technical form and visual media
- Demonstrate flexibility and a willingness to adjust to changes in job requirements and scheduling
- Be present and prepared for work as scheduled, use time off policies appropriately, and schedule lunch and breaks according to department needs
- Utilize firm procedures and resources appropriately to ensure efficient delivery of work product
- Perform other duties, responsibilities and/or special projects, as assigned
Requirements
- 5+ years’ experience in Microsoft Windows environments with current skills in Windows Server platforms
- Experience with or the ability to achieve expert level knowledge of Microsoft virtualization technologies that include Hyper-V in a blade center environment
- Understanding of Exchange 2016 in a DAG environment with load balancing
- In-depth knowledge of Powershell 3.0 as well as common commands to support AD and Exchange
- Moderate level of VB Script
- Experience utilizing standard toolsets to monitor and review infrastructure systems
- Experience auditing and reviewing data to identify potential security risks
- Minimum of 4 years’ experience supporting system infrastructure hardware and Windows Server operating systems and Microsoft Exchange
- Understanding of Active Directory and organization that include, but not limited to sites, OUs, containers, GPOs, policies and preferences
- General knowledge and troubleshooting of DNS, DHCP, Static IPs, subnetting, APIPA
- Ability to effectively prioritize and execute plans in a high-pressure environment with minimal supervision
- Ability to design and implement projects in conjunction with co-workers and/or outside contractors and vendors
- Strong Interpersonal skills necessary to communicate technical issues to a non-technical audience in a professional manner
- Strong analytical and problem-solving skills.
- Willingness to work extended hours, nights and weekends when necessary.
- Ability to transport, install, and maintain equipment, including computers, printers, and monitors. This requires occasional transportation of devices in excess of 50 lbs, and lying, stooping and bending to fully install various pieces of equipment.
- Bachelor’s Degree in a related technical field preferred or an Associate’s Degree with 5 years of related technical positions; preferential consideration to candidates with Microsoft, CompTia or Cisco certifications
- Strong analytical skills
- Ability to work in a fast-paced environment
Equal Opportunity Employer