Outsource of High Technology Services
Among numerous outsource transactions for Fortune 50, public and private companies, we have represented First Data, a leading technology service provider, and its predecessors, for over two decades in numerous service/outsourcing contracts and litigation with various governmental and state agencies. Our work included reviewing government proposals for service, as well as drafting and negotiating licenses, software and hardware contracts, service contracts, employee agreements, teaming agreements, prime/sub third-party contracts and consulting agreements governing individuals and teams that implemented solutions and ultimately performed the contracted services. We worked with countless state, county and municipal agencies around the country, crafting contracts and agreements that were in compliance with local and state laws relating to service and product delivery, confidentiality, privacy and competition. Our client frequently provided services to the Department of Jobs and Family Services, Department of Agriculture and other similar departments in various states, and we had to carefully construct agreements to meet both state and federal compliance to ensure funding, Our work included establishing an agreement with a state agency that enabled the monitoring of in-house care providers, as well as an agreement that consolidated and expedited various multi-state government welfare programs. We also handled agreements relating to various types of technology, including electronic funds transfer, e-commerce, tax collection, call centers, child support and interactive voice response, structuring agreements to protect our client's interests as they provided these services to various state governmental and regulatory agencies.